Terms of Service
Last updated: 10 March 2026
1. Acceptance of Terms
By accessing or using the Aiva platform at getaiva.xyz and the Aiva Clone Studio at studio.getaiva.xyz (collectively, the “Platform”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Platform.
2. Description of Service
Aiva is a platform that enables individuals (“Contributors”) to create AI-powered digital clones of themselves. These clones are trained on knowledge, expertise, and communication style provided by the Contributor and can be interacted with by authorised users (“Users”). The Platform includes tools for content ingestion, voice cloning, knowledge interviews, and AI-driven conversations.
3. Eligibility
You must be at least 18 years of age to use the Platform. By using the Platform, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.
4. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use. We reserve the right to suspend or terminate accounts that violate these Terms.
5. Contributor Content
5.1 Ownership
You retain ownership of all content you provide to the Platform, including documents, text, URLs, voice recordings, and interview responses (“Contributor Content”). By submitting Contributor Content, you grant Aiva a non-exclusive, worldwide licence to use, process, and store this content for the purpose of creating and operating your AI clone.
Except as strictly necessary to operate the Service, Aiva does not use Contributor Content to train foundation models, and does not share Contributor Content across accounts or clones.
5.2 Responsibility
You are solely responsible for the content you provide. You represent and warrant that you have the right to submit such content and that it does not infringe any third-party intellectual property rights. You must not submit confidential or proprietary information belonging to any organisation without proper authorisation.
5.3 Removal
You may request deletion of your Contributor Content at any time. Upon account deletion, all associated content, clone data, and voice recordings will be removed within 30 days.
6. AI Clones
6.1 Nature of Clones
AI clones are artificial intelligence systems. They are not the actual Contributor and may produce responses that are inaccurate, incomplete, or inconsistent with the Contributor’s views. Clones should not be relied upon as a substitute for direct professional advice.
6.2 No Endorsement
Responses generated by AI clones do not constitute professional, legal, medical, financial, or other specialist advice. Aiva does not endorse, verify, or guarantee the accuracy of any clone-generated content.
7. Connected Accounts
The Platform may allow you to connect third-party accounts (such as LinkedIn or X/Twitter) via OAuth to import your publicly available content. You authorise Aiva to access and retrieve this content within the scopes you approve. You may disconnect these accounts at any time, which will stop further data synchronisation.
8. Acceptable Use
You agree not to:
- Use the Platform for any unlawful purpose or in violation of any applicable laws
- Create clones of individuals without their explicit consent
- Submit content that is defamatory, obscene, fraudulent, or harmful
- Attempt to access other users’ accounts or data without authorisation
- Interfere with or disrupt the Platform’s infrastructure or services
- Use automated tools to scrape, crawl, or extract data from the Platform
- Misrepresent an AI clone as a real person in contexts where this could cause harm
9. Intellectual Property
The Platform, including its design, code, features, and branding, is owned by Aiva and is protected by intellectual property laws. Nothing in these Terms grants you any right to use Aiva’s trademarks, logos, or branding without prior written permission.
10. Limitation of Liability
To the maximum extent permitted by law, Aiva shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of data, revenue, or business opportunities.
The Platform is provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or secure.
11. Indemnification
You agree to indemnify and hold harmless Aiva, its officers, directors, and employees from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Platform, your Contributor Content, or your violation of these Terms.
12. Termination
We may suspend or terminate your access to the Platform at any time, with or without cause, and with or without notice. Upon termination, your right to use the Platform will cease immediately. Sections relating to intellectual property, limitation of liability, and indemnification survive termination.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated by updating the “Last updated” date above and, where appropriate, by email. Your continued use of the Platform after changes constitutes acceptance of the revised Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Aiva operates, without regard to conflict of law principles.
15. Contact Us
If you have questions about these Terms, please contact us at:
legal@getaiva.xyz
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